Cutting the monthly close from eight days to two
The finance team of three was spending the first eight working days of every month closing the books. Stripe payouts had to be reconciled to Xero by hand. Supplier invoices came in across four shared inboxes. Expense claims arrived as forwarded receipts in different formats from four departments. By the time management accounts hit leadership on day eight, half the month was gone and decisions were being made on stale numbers.
What was getting in the way
The finance team of three was spending the first eight working days of every month closing the books. Stripe payouts had to be reconciled to Xero by hand. Supplier invoices came in across four shared inboxes. Expense claims arrived as forwarded receipts in different formats from four departments. By the time management accounts hit leadership on day eight, half the month was gone and decisions were being made on stale numbers.
How we shaped the fix
We mapped the close routine in one workshop, then built three pieces. A daily Stripe-to-Xero reconciliation job that posts payouts as they arrive and flags any variance over fifty pounds for review. An expense intake form that lands submissions in a routing table and auto-creates Xero bills with the right category and approver. A supplier invoice chase rota that emails on day three and day seven past due, only escalating to finance on day fourteen. Nothing replaced. Xero, Stripe, and the existing approval rules all stayed put.
What changed
Close dropped from eight days to two. The finance team got roughly 120 hours a month back across three people. Variances over fifty pounds surface inside a day rather than at month-end, which has caught two real errors in the last quarter that would have been buried otherwise. Leadership now sees management accounts on the second working day.
What we did not change
We did not replace Xero. We did not introduce a new expense tool. We did not ask anyone to learn a new interface. The finance team’s existing approval rules, account codes, and supplier list all stayed exactly as they were. The point of an intervention like this is to make the tools the business already paid for talk to each other properly, not to add a fifth thing to learn.
The numbers
- 6 days faster monthly close (eight days down to two)
- ~120 hours/month returned to the finance team across three people
- £50 threshold for variance flags, catching errors inside 24 hours rather than at month-end
- 2 real errors caught in the last quarter that would otherwise have surfaced at year-end
What this would look like in your business
The shape of this engagement is typical of finance teams at this company size. The plumbing problems are similar across firms: a payment processor that does not reconcile cleanly to the ledger, multiple inbox owners for invoices, expense processes that grew organically. The first move is usually the reconciliation job, because it pays back immediately and the rest of the close depends on it.
What this shipped back to the team.
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